Shipping policy
Last updated: 09/02/2026
At T-Net Africa, we are committed to delivering your order safely and efficiently.
Delivery Areas
We currently deliver nationwide across South Africa. Delivery is available to both urban and rural areas.
Shipping Costs
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Free delivery is available on orders above R1000.
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For orders below R1000, shipping costs are included in the product price.
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Customers who choose to collect their orders from a T-Net Africa store will be charged a R50 handling fee.
Delivery Timeframes
Estimated delivery times are as follows:
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Urban areas: approximately 2–4 business days
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Rural areas: approximately 4–6 business days
Please note that delivery timelines may vary depending on product availability and supplier processing times.
Order Processing
Orders are processed once payment has been successfully confirmed. Processing times may vary depending on supplier availability, but every effort is made to dispatch orders as quickly as possible.
Customers will be notified if there are any unexpected delays.
Courier Services
We partner with trusted courier providers such as Skynet and other reputable courier partners to ensure reliable delivery.
Order Tracking
Once your order has been dispatched, you will receive a tracking number that allows you to monitor your delivery progress.
Store Collection
Customers may choose to collect their orders from one of our physical store locations during operating hours.
Store Locations:
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T-Net Africa – Qumbu
49 Vlok Avenue, Qumbu, Eastern Cape, 5180
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T-Net Africa – Bizana
Shop No. 20, Bizana Square, Bizana, 4800
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T-Net Africa – Uvongo
74 Marine Drive, Uvongo, Margate, 4270
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T-Net Africa – King William’s Town
31 Fleet Street, King William’s Town, 5601
Customers will be notified when their order is ready for collection.